Missed Calls, Covered
When you're on a job or can't get to the phone, Merit catches the call and sends you everything by text.
Built for tradies who are on the tools, not on the phone.
Missed calls don’t leave voicemails. They leave.
When customers call and hear a voicemail, they call someone else. Merit answers the call and texts you the details so you can follow up.
Solutions
Stop Letting Work Slip Through the Cracks.
Missed calls and forgotten reviews quietly cost you thousands. Merit closes the loop.
Instant Job Details by Text
As soon as a call comes in, Merit texts you the caller's name, number, and what they're calling about.
M
Merit
New Call Recorded:
Call Details:
Name: Michael Thompson
Ph: 0412 345 678
Duration: 1:23 minutes
Summary:
Customer called about flickering kitchen lights at their house in Marrickville (742 Maple Street). They moved in a couple of weeks ago and also noticed the hallway light dips occasionally. Customer also requested switchboard inspection as mentioned by their home inspector. Details passed to electrician for call-back to organise appointment time.
Head to https://dashboard.mymerit.app/calls/logs/f5fcac24 to review the call in further details.
Reply
More Google Reviews, Automatically
After a job is completed, Merit sends a simple review request so happy customers actually leave a Google review.
Recover Missed Reviews from the Past
Merit lets you message past customers who never left a review - turning old jobs into new social proof.
Pricing
Pricing
Most customers start on Core and upgrade as call volume increases.
What you get:
Missed calls answered 24/7
Instant SMS summaries with caller details
Call logs for easy follow-up
Automatic Google review requests
No contracts. Cancel anytime.
What you get:
Everything in Core
Dedicated onboarding and custom call flow tuning
Custom integrations and call workflows
Higher usage limits
Priority support
No contracts. Cancel anytime.
If you go over your limits, you'll only pay for what you use.